Shipping policy

Shipping Policy

1. Processing Time:

  • Orders are typically processed and shipped within 3-7 business days (excluding weekends and holidays) after payment confirmation. Please note that this does not include delivery time.

2. Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight and destination of your order. We offer several shipping options for your convenience.

3. Domestic Shipping:

  • We offer domestic shipping within [Country/Region]. Estimated delivery time is [X] days.

4. International Shipping:

  • We offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination. Customers are responsible for any customs and import taxes that may apply.

5. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking information to update.

6. Delivery Delays:

  • We are not responsible for any delays caused by factors beyond our control, such as customs processing, weather conditions, or courier service disruptions. We will do our best to communicate any delays promptly.

7. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages after they have been marked as delivered by the courier. Please ensure that the shipping address provided is secure.

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

9. Shipping Restrictions:

  • Some products may have specific shipping restrictions. Please refer to individual product pages for any applicable information.

10. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or failure to pick up the package, additional shipping fees may apply for re-shipment.

11. Contact Information:

  • If you have any questions or concerns about your order or our shipping policy, please contact us at care@theperfumeco.in